Nationwide Insurance - Worst customer service ever and sent investigator after us
Had to file a claim with Nationwide Insurance after my car was stolen and severely damaged on the inside.My tools, personal belongings and my girlfriends purse were also stolen.
Her credit and debit cards were used all around town. The claims service refused to cover most of the stolen property saying that they have many clauses that don't cover stolen property. My girlfriends belongings were not covered because we don't live together and they tried getting out of paying for my stolen tools. They tried saying that my tools are used for work even though I am unemployed.
After a fight with customer service and the agent who sold me the insurance, I got my tools covered. Then they sent an insurance investigator after me. I have a clean record, no criminal offenses, current on all my bills, never filed an insurance claim ever and yet they send an investigator.
Review about: Nationwide Insurance Claim.