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I have been with nationwide car insurance for 30 years.and home owners insurance for 12 years recently they said that they could lower our rate if they came out and reassess and update our policy instead they canceled us and said due to fire protection and access to home, we live 7 miles from a fire station and school buses pass our house.Called an agent and he said he would look into it and call back the next day, he didn't call another agent she said she would look into it and call back the next day and didn't.

We called again and found out she went on vacation.

Does anybody know why they would do this?Their lame agents didn't.

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