1.5
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
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After they called and called nonstop I finally answered and allow them to transfer me to their so-called broker. I kept telling the broker or what he says is a broker that I could not hear him that it sounded like a speaker and kept echoing. Instead of addressing that I heard him speak up to the employee next to him and say "This woman is as rude as ***" I don't know what kind of people they have working for them but I wouldn't use this company

Review about: Nationwide Insurance Customer Care.

Reason of review: Poor customer service.

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