Ladson, South Carolina
5 comments
Featured 100% full Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

On July 6th during a rain storm, 2 limbs fell on my new car from a neighbors tree.The neighbor told us his Home Owners Insurance will take care of it, to this day we haven't heard a word from the neighbor, so when I approached him, he yelled and said some dirty words and said his insurance wasn't going to do anything, to file against my home owners, to leave him alone.

My insurance said it is his responsibility, because the tree is in his yard. The damage to car is $3000.00. The neighbor has been driving a new pick-up, and my car is damaged. My insurance has tried numerous times to contact his insurance, but his insurance will not talk to them with him having the neighbors policy number.

This is so unfair, when another insurance company can't talk to another insurance concerning a claim.So here we sit, while he enjoys his new truck!

Review about: Nationwide Insurance Customer Care.

Reason of review: Will not communicate with us!.

Monetary Loss: $3000.

Preferred solution: Fix My Car!.

Had an Experience with Nationwide Insurance?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1273688

I am not aware of the exact laws of your state, but generally damage such as this caused by a storm is generally does not create a liability for the owner of the tree if the tree was live and healthy prior to the storm.If the tree was dead or had broken or dead limbs, prior to the storm it would be different.

Also the owner of the car had the choice to not park under the tree and probably had the right to trim the tree extending over the property line.Sometimes, when the loss first happens the owner of the tree thinks they are liable before they are informed by their insurance of no coverage and don't know how to respond afterwards!

Anonymous
Pretoria, Gauteng, South Africa #1193445

How is this your neighbor's fault?Did they cause the storm that knocked the tree down?

Or did they force you to park your new truck under a large tree during a storm?Didn't think so!!

Anonymous
#1191710

Seriously bud, YOUR insurance company is the problem.

Anonymous
#1189416

Unless the neighbor actually cut the tree down on top of your vehicle or the tree was dead and you previously asked them to take care of the tree, they are absolutely NOT responsible for the damage to your vehicle.

I have been in the business over 25 years.

A tree that falls on a vehicle due to wind/storm/rain is 100 percent covered under the comprehensive coverage of the owner of the vehicle's automobile policy. It has zero to do with either of your homeowners policies. The ONLY way your neighbor's homeowners policy would be involved is if you could prove your neighbor was negligent. The tree looks alive and if they didn't cut it or push it on your vehicle, file a claim on your auto policy.

Period.

Whomever you spoke to at your company should have explained this to you or they need to find a new job.

This appears to be a very simple comprehensive claim.

HRW
Manheim, Pennsylvania, United States #1188217

I'm an Insurance Adjuster in Pennsylvania. Look up HRWAdjusting in Ephrata PA. I may be able to help you or at least point you in the right direction

You May Also Like

Globe Life Insurance - Globe Life is refusing to pay life insurance claim Globe Life Insurance "My husband of 56 years and I immigrated to the U.S. from the Philippines to live with my daughter and family, and I became an American citizen soon after. ..." Read more Nationwide Insurance - Agent had son lie about accident Nationwide Insurance "This agent's son backed into my vehicle at a traffic light causing $5600 in damage. The son said he was in a hurry, gave me his information and left without..." Read more Hole In One International - US Hole in One Internet Scam Hole In One International "US Hole in One is an Internet Scam. I know I worked there. The place was such a dump and was practically condemned. Poor lighting. I was duped into believing..." Read more Encompass Insurance - Encompass insured ticketted for causing accident. Encompass denies claim! Encompass Insurance "9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..." Read more A N And Associates Florencescovel Canada - These scammers seem to be able to get away with murder A N And Associates Florencescovel Canada "I ordered a sleep aid from A N & Associates FlorenceScovel (please note I am referring to the company from Canada only). It took weeks to arrive and was then..." Read more Kate Somerville - Broken cap on new tube of product Kate Somerville "bought it Sat out of state. Got home Sun. Opened it Mon. The nipple on the flip cap that would close into the dispenser opening isn't there meaning (a) the..." Read more Eharmony customer service 1.844.238.8666 eharmony customer service phone number Eharmony "eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer service eharmony com phone number www eharmony com contact..." Read more Certplex Actualtests - Unlimited access Certplex Actualtests "I purchase unlimited access in March 2016, on 7/19/17 i tried to access the new A+ exam to prepare myself and I had access to nothing. I reached out to..." Read more