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1.6 Based on 47 reviews
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  • Customers like
    • Being covered but not the increase 4
    • Insurance agent is very nice 3
    • Bad 2
  • Customers don't like
    • Poor customer service 6
    • False quote 3
    • Smartride progam 3
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Had water leak,had to move out of house for 52 days present receipts for food reimbursement but was told we could not get any due to the way it is calculated Over $2,000.00 awash spent between 3 people for 52 days.Just don't understand why My grocery bill has to et involve in this.When I go shopping,I can buy more than if I eat out.Didnt want that mess but still spent the $$ to eat out.I should be reimburse for our eat out $. I will looking at... Read more

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In October I changed auto insurance to Nationwide, four cars but told them that one car (Ford Taurus) would be deleted by end of month, which it was. My November 2 statement did not include the Taurus. The rates listed for the other three cars were as quoted. On a statement November 16, two weeks later, not only did the Taurus re-appear but the rates of the other three cars had increased! When I called to question the problem the first rep kept... Read more

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Hello, A nationwide(NW) customer ran into my motorcycle on 7/17/16. It is not 11/4/16 almost 4 months later. The repair of my motorcycle has not been started. I decided not to go through my insurance company. I figured, that the problems are minor and I could take care of the issues with NW. They have not communicated with me at all. I have had to make all the connections. They have screwed up every time they have been asked to do anything.... Read more

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One of Nationwides insured rear ended me and the adjuster refused to let me get a fair estimate on the damages to my car, every time I took my vehicle to a collision center the adjuster would interfere and only wanted to focus on the damage to my rear bumper and nothing else and when I insisted on getting a fair estimate done the adjuster then refused to pay for the rental leaving me stranded and the bill for the rental. Very unethical and... Read more

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I have been unfortunate enough to have to deal with nationwide twice in just over one year for auto accidents. Mind you neither of which were my fault, and both times required a rental car. Both times I had to pay out of pocket and set the rental car up due to Nationwide adjusters delaying! Once I got to talk to all of the adjusters to finally find the one that was going to deal with my case, which seemed like 15 people, I apparently had to keep... Read more

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Had case stolen from car in Spain contsining all our clothes, non of the clothes were expensive, total less than £400 for myself and husband, all we had was what we stood up in, man my husband spoke to in the claims dept at Nationwide asked if we had "receipts" and "proof" of clothing stolen. If not Nationwide CANNOT help, my husband asked for the "ombudsman" number the man didnt even know what an ombudsman was!!!!! So please ALL NATIONWIDE... Read more

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For 20 years I have been a customer and the last two years I had three claims from the roof with the blizzard and my insurance went up 500 dollars. They don't take into account how much I have paid within the last year as my insurance premium. They are bunch of unprofessional radiate. They are downgrading as soon as They hear your accent. I wouldn't recommend them.

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Not on your side for their own customers. So go figure how they theat the other party even with enough evidence. This adjuster had the nerve to say the Police report was wrong and she had the rights to call the officer to adjust it. Not only arrogant but a big mouth and an elavated tone of power and pathetic scripted words. Her ongoing sarcasm and hyprocrit approach wont take her long ' cause there is no professionalism from this people working... Read more

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I was t-boned by an uninsured driver who blew through a stop sign in front of a LA traffic control officer (actually two of them), so I had the best of witnesses to prove I was absolutely not at fault. In spite of having uninsured and underinsured coverage with Allied/Nationwide, it has been a nightmare. Being 360 miles from home without a vehicle is bad enough, but the attitude of my insurance company, who you would think would try to help,... Read more

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I have been enrolled with Nationwide Ins. Auto and Home policies. This past May 23rd 2016 I met with and accident ( not at fault) . My car was an expensive one and I had a full coverage policy with extra cost of "New Car Replacement, PLUS". Nationwide refuse to reimburse me the right value of the car. They offer me the same amount of money as the other party's Ins. had offered . My car was purchased cash . Nationwide is not a reliable company... Read more

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