1.2
  • Slow customer service1 votes
  • False quote1 votes
  • Poor customer service1 votes
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  • Dec 05
  • Auto Insurance
  • Mesa, Arizona
  • Insurance Quote
  • 36
  • REVIEW RATING 4/5

Quote was different then the actually amount of the policy. This should have been my warning. I was never told that I needed to provide my youth drivers grades to receive the good student discount so they removed the discount. I was never told that I needed to supply a certificate of coverage from my alarm company for the extra discount. I was never told I need to supply a roof inspection on... Read more

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Nasty nasty bunch of crooks. I am taking this all the way to the top. I'm not finished yet. Carolyn miller from west jordan. Add comment

  • Nov 18
  • Auto Insurance
  • Philadelphia, Pennsylvania
  • Car Quote
  • 98
  • REVIEW RATING 5/5

Long story short My car got vandalized so Contacted nationwide and filed a claim, adjuster comes out totaled my car and now they only want to give me $1200 for my car when is worth allot more, worse part is the costumer service adjuster never called me or contacted or evaluate the car with me present, case got transfer to some guy in Ohio that has no idea about PA laws, my report was never send... Read more

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  • Nov 17
  • Property Insurance
  • Mount Pleasant, South Carolina
  • Homeowners Insurance
  • 30
  • REVIEW RATING 4/5

I've been in a nightmare with Nationwide for three months now. In August, I contracted someone they insure, only to have his crew ruin my floors throughout the entire house. I filed a claim with Nationwide and have since received 2 quotes that they've asked me to commit to--I refused to commit because the first inspector failed to take photo evidence of all the damage done. They finally sent a... Read more

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Resolved

  • Nov 03
  • Auto Insurance
  • Pittsburgh, Pennsylvania
  • Smartride Policy
  • 2
  • 2
  • 464
  • REVIEW RATING 5/5

It has been 2.5 months since I switched my regular Nationwide policy to the new smartride policy where you can "save up to 30% more" based on your driving habits. I recently retired and spend most of my time at the farm now and drive the Tundra very little as there are 2 other vehicles at my disposal. Since I plugged the smartride module in, they are showing me driving 2 to 4 hundred miles a week... Read more

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  • Nov 02
  • Property Insurance
  • Homeowners Insurance
  • 49
  • REVIEW RATING 4/5

I canceled the homeowners insurance in July as I was able to get a much lower rate elsewhere. It's now November and after multiple attempts I have STILL not received my refund. They continue to tell me that they've sent the check and even "expedited" it. I'm out thousands of dollars and now my mortgage payment is going to go up because my escrow is short. The first time they sent the refund... Read more

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  • Oct 30
  • Auto Insurance
  • Hoover, Alabama
  • Rental Car Insurance
  • 115
  • REVIEW RATING 5/5

Sadly I have been with nationwide for several years but with the accident that unfolded on September 16 2014 the company proved that they ARE NOT really on their customers side like they claim. I was hit by a motorist who failed to yield(clearly the motorist was at fault and it was stated in the police report). My vehicle was totaled in the accident and although my premium includes rental car yet... Read more

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  • Oct 18
  • Auto Insurance
  • Insurance Coverage
  • 50
  • REVIEW RATING 4/5

Nationwide insurance company is a joke. They will leave you hanging out to dry while they work on funding any excuse to get out of paying you for your damages . But if the tables were turned and you tell them you can't pay your premiums but still want them to cover you till you can pay them and see what happens..THEY ARE USELESS and they don't back up what they advertise. .. I will be dropping... Read more

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  • Oct 16
  • Auto Insurance
  • Auto Insurance Coverage
  • 56
  • REVIEW RATING 4/5

My boyfriend is currently going through a horrible situation with Nationwide...he is waiting for a payout from them as their customer's drive line fell off of their car and hit my boyfriends car and caused it to be undriveable. It took them 7 days to get him into a rental and now they say the decreased value is only 100 dollars when the damages alone were over 2000. They won't return emails and... Read more

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  • Oct 04
  • Auto Insurance
  • Memphis, Tennessee
  • Low Actual Cash Value
  • 115
  • REVIEW RATING 5/5

Here is the short version of the story with the exact documentation of events below. I was hit head on while sitting at a stop sign by a Nationwide driver traveling at a high rate of speed, coming around a corner and crossing into my lane, at a high rate of speed. After the accident, it took 5 days to get a rental car setup from the company so I had to get one on my own in the mean time. Then it... Read more

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