Nationwide InsuranceComplaints and Reviews

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  • Customers like
    • Being covered but not the increase 2
    • Bad 1
    • Insurance agent is very nice 1
  • Customers don't like
    • Poor customer service 5
    • False quote 3
    • Unethical behavior 2

Horrible...they have screwed up everything I ask them to do.... They cancelled insurance when should not have and cancelled a discount that I still have in effect... Complete morons. I have to go behind everything they do and make hundreds phone calls to do their job. Unbelievable Add comment

I simply cannot fathom why Nationwide would lower themselves to use a known rapist in their commercials. Even before I discovered this information, I found the commercials to be very annoying and now I just want to withdraw all of my investments with them and be rid of of anything to do with Nationwide. Look it up ... you'll find his father paid the young lady he raped off in a settlement. Then... Read more

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The worst insurance company ive ever delt with. Only had them one month. Payed my first payment when i sat up my account. Was told i was all good little did i know they had sent my account to collections. They sent it in for three times my premium. Emails and bank statements show the payment was payed in full yet they claim i owe 60 bucks more. And without any bill of this just straight to a... Read more

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I've been a NW customer for many, many years. In November of '15, I had water in my finished basement. I called NW and they told me that the water is from ground water. They guy was lazy and a complete bully. He sends an inspector out and without looking or lifting the carpet, he also concluded the water was also from ground water. After I did some looking, it was concluded that the water... Read more

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After holding an auto insurance policy for about 8-9 months and being part of smart ride insurance policy for about 4-5 months, I noticed that my policy has had wrong VIN. To rectify the mistake, I did an online change of VIN, which has resetted my smartride device history and now I have to wait 6 more months for any discounts to be available. When I contacted customer care and asked them to... Read more

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I called Nationwide on 10/28/15 to notify them that I was not going to renew my auto policy due 11/01/15 because I had put van in storage for the Indiana winter. I then got several notices that I owed $22.50 and I discovered I was being charged for the one week grace period on a policy I no longer wanted or needed. No, Indiana does not require PLPD on a vehicle not being operated on public... Read more

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The absolute worst experience I have ever had, with any company of any kind and for any service or business, in my whole life. In my case, friendly and very honest representatives and most persons working at Nationwide as a whole, a bizarre very few upper persons of both genders both obscure and seemingly deriving pleasure from making a customer's life as absurdly complicated as they possibly... Read more

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Nationwide Insurance tried to put me on high risk without DUI or DWI. Out of the goodness of their heart they were going to have me pay very stiff premiums. What they covered me for....broken windows (not my fault), stolen stereo (not my fault), accident (they do happen). Anyway, I went to State Farm have not had issue number one and never looked back. I wonder how much those Payton Manning... Read more

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ON 2/811/16 I called them to change my auto insurance to non owned coverage. since i sold the vehicle. They took a down payment from an existing customer. The payment has yet to appear on my bank's web site or their web site. They also billed me for the February 2016 payment for the canceled auto policy. They are crooks and are only about how much can we rip off the average person at the least... Read more

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Nationwide indurance sucks ***. Son totaled car. Took 3 days to say it was totaled and took to scrap yard. Week lster got email saying they may nof pay off cause i let son borriw car and he not on policy. Told them i want the car back and thst if im still going to have to oay for a car ill fix it myself at my shop abd i want it back in my yard. NO ANSWER IMAGINE THAT lol. Took 3 months to cut... Read more

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