Nationwide Insurance Complaints and Reviews

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Nationwide Insurance
Main address: One Nationwide Plaza 43215–2220 Columbus OH
1-800-243-0924, 1-866-757-2720, ,
  • 89+1 mobile complaints
  • $160K claimed losses
  • $1.8K average
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  • 2 days ago
  • Auto Insurance
  • Incompetent Insurance Services
  • 1
  • 1
  • 6

I was rear ended a few months ago and every time I called I got a new adjuster five to be exact, that's if they returned my calls, and after a good *** chewing someone got on the ball and I got my deductible only back and not my rental fee so that's going to be another chewing out I guess. and they sent the check to my mother in law's address and my wife hasn't lived there in twenty plus years. I... Read more

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  • Aug 19
  • Finances
  • False Insurance Documents
  • 1
  • 1
  • 31

Nationwide has become one of the largest financial and insurance companies in the United States since it sold its first auto insurance policy in 1926. It is an ideal choice for those who are looking for a full range of insurance options including pet, dental and wedding insurance in addition to CDs, mutual funds, auto loans and other financial products. Nationwide has “A” ratings from Moody’s,... Read more

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  • Jul 29
  • Auto Insurance
  • Incompetent Employees
  • 73

I called up to get a combined car and home owner insurance policy. Spent nearly 2 hours on the phone with the agent. He asked MANY questions and sent the info to the "underwriters" for approval. He then set me up for monthly automatic withdrawals for the payments, saying I had been approved. He said the only thing I needed to do was to prove that I had an alarm system on my house. He said he... Read more

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  • Jul 23
  • Auto Insurance
  • Auto Insurance Refusal
  • 73

This is public record and can be found on the BBB website. My goal is to inform the public of Nationwide's unethical practices. Be careful out there people! Be careful with your response to their questions. Do not consent to a tape recorded interview without a lawyer! I am rejecting this response because: The Nationwide response is a lie. From the beginning, I have been very open and honest about... Read more

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  • Jul 11
  • Auto Insurance
  • Information Request
  • 43

I received a letter from Nationwide requesting information on the drivers in my household. I called the company and spoke to an agent she advised me to email her the information, I went ahead and submitted the information. I called the company and they said my insurance was cancelled because I didn't submit the documents. I called several times where someone requested and investigation, the agent... Read more

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  • Jun 18
  • Real Estate
  • Fort Worth, Texas
  • Homeowners Insurance
  • 59

I purchased a home in January of 2003 to which foundation work had already been completed prior to my home purchase. Nationwide agreed to insure the property after assessing the home and requesting the foundation repair documentation. I have been a customer for over a decade and over that time Nationwide has raised premiums without discussing the matter with me. Someone even entered my backyard... Read more

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  • Jun 13
  • Real Estate
  • Homeowners Insurance
  • 39

RECENTLY I HAD THE NEED TO PURCHASE HOMEOWNERS INSURANCE FOR A NEW HOME PURCHASE. THE MORTGAGE QUALIFICATION WAS NO ISSUE. BEING A FRUGAL BUYER I SHOPPED SEVERAL COMPANIES FOR INSURANCE. NOBODY HAD ANY PROBLEMS EXCEPT NATIONWIDE. MY CREDIT SCORE IS IN THE 690'S AND I WAS TOLD THAT I DIDN'T QUALIFY FOR INSURANCE WITH THIS COMPANY...I AM IN THE AUTOMOBILE BUSINESS (F&I) AND SEE ALL... Read more

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  • Jun 12
  • Property Insurance
  • Homeowners Insurace
  • 49

My mother-in-law has Nationwide property insurance. She was being overcharged and someone in the office looked at her policy and made corrections and lowered her premium. When her agent found out, she threw a tantrum and tried to get my mother-in-law to pay more. That agent has left and now there is a new agent. Recently, a letter came telling her that she was qualified for a discount. Her... Read more

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Terrible customer service!! Employee ID BAVGHK2 Christina was the worst rep ive EVER spokenbto. Disgusted with her attempt at customer service and that helped me make the decision very easily to switch to their competitor! Dont use Nationwide!!! Add comment

  • Apr 11
  • Auto Insurance
  • Car Insurance
  • 57

I was in the market looking for a new auto insurance company ( i know they all suck) well anyways after of already getting quotes from two prior companies i was semi used to the getting a quote process but there process was completely different they told me my insurance was going to be higher because the people i lived with had to be on the coverage which was not a factor on any of the other... Read more

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