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1.5 Based on 35 reviews
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  • Customers like
    • Being covered but not the increase 3
    • Bad 2
    • Insurance agent is very nice 2
  • Customers don't like
    • Poor customer service 6
    • False quote 3
    • Smartride progam 3

They like to take out,"Company," Life Insurance Policies on people that have information in their databases, regardless of consumers being participating members for said policies and run up the bills by taking out loans in their name, and charging the so-called,"Consumers," (again, doesn't matter if they're participating members, or not) for these illegitimate loans and bills. They have stated multiple times that they do not need verification... Read more

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I called on Saturday (05/21/2016) to cancel my auto policy (5345V760530), with nationwide insurance, was sent a form through email and my contract with you should have ended, but to my uttermost surprise, I got a bank alert for premium deduction, as well as $35 overdraft fee (because I did not fund that account for that bill). I called back today, (05/25/2016) and your agent I spoke with told me that I was charged because the bill had been sent... Read more

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very awful service. Terrible insurance company. I have called them more than 5 times in two years for different issues without satisfactory resolution at any point in time. They have the worst customer service, worst service and a lot of hidden charges. It not advisable to use this insurance service at all, as what you will experience would be nothing short of disappointment. The worst part is the supervisor getting back are more disrespectful... Read more

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If you have NATIONWIDE INSURANCE, be aware of what Nationwide insurance companies are doing. I have had Nationwide Insurance on my home and business for many years. In January, I filed a claim for water damage at my home caused by a door that was damaged in a storm. Nationwide Insurance has fought harder to not pay my claim and to not take care of their clients, sad fact they just don't care. Their famous logo "Nationwide is on your side", is so... Read more

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For those dealing with this,"Organization," look up the NAIC numbers for the division you are dealing with and, once you find them, go through the Ohio State Department Of Insurance government site to pull up their,"Business Licenses." If you are unable to find the license for the division you are having issues and difficulties with, please contact the Ohio Department Of Insurance, as they will be able to explain why (if you are unable to pull... Read more

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My vehicle was struck by a car insured by Harleysville Preferred Insurance (A Nationwide Subsidiary) on 07/04/2014 and nearly two years later, property damage is not resolved and Nationwide has instructed their employees to not respond to any information regarding this claim. The field agent wrote an estimate for 1500.00 who demanded a Mercedes vehicle can be repaired by any shop at the quoted price. The estimate was intentionally low-balled... Read more

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HI, We joined Nationwide 1 year ago. We have completed the Smart Drive program for potential discount. The 40% discount potential is misleading in that the discounts apply to hand picked items* and isn't a blanket discount. We qualified for 31% on those items* that are hand picked. Our 31% resulted in about 6% discount. Some of those discounts are erased by rate increases. Nationwide agents lack the knowledge to itemizes the discounts. However a... Read more

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On July 4th 2015 an insured driver with Nationwide had a seizure and ran off the road taking our mailbox, landscaping and planters with flowers. As of today, 3/21/2016 we have not been paid. The claims representative Corey Millet, does not respond to emails with a request for any updates and we can provided every document and photo available to us. We originally had an incorrect address but confirmed the correct one and received ONE reply... Read more

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After having all five of my mars and my home with Nationwide for 25 years they cancelled me. We had a string of unfortunate and unpreventable issues occur within a two year period with our home. Roof Damage, Hot water line broke in slab, main sewage drain line broke under slab. All this was covered for a total of approximately tenty thousand dollars which is what y9u would expect when you pay your premiums annually for coverage. However,... Read more

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Called nationwide variable life insurance tho cancel my policy within 10 days free lookup period. Rep gave me fax number that did not work. Called again, they told me they are recording and it will be cancelled. Called again same day..other rep said it's not cancelled and there is no evidence of recording. She gave me email address to wet sign scan and send email. I sent email it bounced back as incorrect email. They are ready to cancel out... Read more

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