Nationwide Insurance Complaints and Reviews

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  • Customers like
    • Being covered but not the increase1
  • Customers don't like
    • Poor customer service2
    • False quote2
    • Smartride progam1

  • 1 day ago
  • Auto Insurance
  • Sugar Land, Texas
  • Smartride Device
  • 12
  • REVIEW RATING 4/5

HAD SMARTRIDE IN MY CAR FOR 4 WEEKS. HAVE 2015 LACROSSE WITH ONSTAR. RECEIVED EMAIL FROM ONSTAR THAT UNABLE TO RUN MONTHLY DIAGNOSTIC-SYSTEM FAILURE. WHEN I WAS IN CAR THE NEXT DAY CALLED ONSTAR WHO AGAIN REPORTED SAME ISSUE. I TOLD THEM ABOUT THE SMARTRIDE DEVICE AND THEY TOLD ME TO IMMEDIATELY REMOVE IT. I DID SO, THEY DID SYSTEM DIAGNOSTIC AND ORANGE CHECK ENGINE LIGHT SHOWED ON SCREEN... Read more

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  • Aug 21
  • Property Insurance
  • High Point, North Carolina
  • Nationwide Homeowners Insurance Claim
  • 11
  • REVIEW RATING 3/5

Tree feel on my truck last Jan. The owner of the tree was insured by Nationwide who denied the claim said it was "Act of God"; but the tree had heart rot. They refused to pay for my damages and treated me like a dog and now they have hired a lawyer who is no better than they are. The owner of the tree has yet to contact in which Nationwide did a very crummy and poor job from their adjuster all... Read more

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  • Aug 20
  • Auto Insurance
  • Alpharetta, Georgia
  • Nationwide Insurance Smartride Policy
  • 41
  • REVIEW RATING 4/5

Since the insurance premium with Nationwide goes up all the time w/o any claims, tickets etc. I called and was suggested the SmartRide program to reduce the premium up to 40%. The plug was installed and collected info during 4 months. The results interpretation by Nationwide is complete BS! I would like to emphasize that I am not questioning the data collected at all. Just the calculated... Read more

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Agents are RUDE and UNPROFESSIONAL, i WILL not pay someone to be rude to me, wayyyy too many other companies to choose from Add comment

NW smart ride is a scam!!! My wife had no nighttime driving no fast acceleration and only 2 hard brakes with average miles. Her discount, 7%!!!! Add comment

  • Jul 24
  • Auto Insurance
  • Nationwide Auto Insurance
  • 67
  • REVIEW RATING 4/5

Nationwide is A Joke! Don't by into the hype!Nationwide not a great value at all! Very disappointed with my experience! Those commericials they are pushing are lies...all lies...they are not on your side and they don't put you first!!! Trust the reviews. I wish I had of searched their history before! I am leaving them for sure....Left me holding the bag, had to recover my own accident report,... Read more

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  • Jul 23
  • Auto Insurance
  • Pooler, Georgia
  • Nationwide Insurance Smartride Program
  • 121
  • REVIEW RATING 4/5

I have the device on two cars for almost a year. The one vehicle had an almost perfect record so (surprise, surprise), in last few weeks the record locked out and then deleted, and now I am being sent a new device to start all over again. Called numerous times, emailed, and each time the situation got worse until this (including the whole record on this vehicle, Honda Ridgeline, wiped out). Time... Read more

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  • Jul 21
  • Auto Insurance
  • Urbanna, Virginia
  • Nationwide Auto Insurance
  • 1
  • 1
  • 79
  • REVIEW RATING 4/5

I been with Nation Wide for a long time and so has my wife. Great driving records to boot. It seems our rates go up every year and for no good reason. Could someone explain to me why that happens? If not perhaps we should get our insurance else where. A hundred words is required. Are you just nuts or what? Who makes up this stuff? I didn't have a hundred words at first so it couldn't be... Read more

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  • Jul 07
  • Auto Insurance
  • Helotes, Texas
  • Nationwide Auto Insurance
  • 224
  • REVIEW RATING 5/5

Here is my experience with Nationwide smartride. In Dec 2014, our premium was $86.02 per month for 2 cars. We were told by Nationwide agent that we can save some more with smart ride, so we signed up. After we had the little plug in installed for about 5 month and the promised discount was 12% for first car and 15% for second car. So we were expecting the premium to go down. Instead the premium... Read more

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  • Jul 03
  • Auto Insurance
  • Fayetteville, North Carolina
  • Nationwide Auto Insurance Claims
  • 57
  • REVIEW RATING 4/5

If you have full coverage with nationwide ins. And your windshield is broken fix with your money don't claim with them. I did claim with them they repaired now I want quote with other ins company and its listed like accident because they paid for my repairs even I have full coverage on my car. Call them they said it's there policy and nothing they can do to remove from my record. Will never... Read more

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