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1.5 Based on 41 reviews
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  • Customers like
    • Being covered but not the increase 3
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    • Poor customer service 6
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Nationwide Insurance - Branching Out!
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On July 6th during a rain storm, 2 limbs fell on my new car from a neighbors tree. The neighbor told us his Home Owners Insurance will take care of it, to this day we haven't heard a word from the neighbor, so when I approached him, he yelled and said some dirty words and said his insurance wasn't going to do anything, to file against my home owners, to leave him alone. My insurance said it is his responsibility, because the tree is in his yard.... Read more

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I participated in the Smart Ride program for the second time. And for the 2nd time, even though I was told I earned a discount - the latest 21% - my insurance premiums went UP! I fell for the 1st time being told rates went up state wide. But here I am being told the same thing again when I ask why I received such an increase when I was expecting a discount!? So my rates would've went up even more if I hadn't earned my Smart Ride discount?? ... Read more

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Be careful of Nationwide's "bait and switch" online auto insurance quotes (at least for Connecticut). After spending time selecting the personalized coverage I wanted ("your way coverage"), I had a six month quote of $650/ $108 monthly......(I am the only driver, no accidents 40 years, good credit), yet at final checkout I noticed the premium had more than doubled to a six month premium of $1,447/ $214 monthly. The only change was that I... Read more

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Had me under the wrong vehicle sent me a smart ride device. I'm just going to send it back. I have read they are famous for this mistake and in the end will keep this thing on my car a yr to get a discount. Awful. How could u get every sliver of info and I'm uninsured? I'm bout to cancel. Find another insurance. That is ***!

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Was not happy with this smart ride at all!! It was a waste of my time. Amazing how I received only 10% off! When all my reports were so good? Then to add more to my bill because the rates went up in my area! Really how convenient? So what was the point here? Plus I sent it back when they said to. But now I might be charged $50 because they haven't received it yet!? First they Advertise you can receive up to 30% off now I see their... Read more

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Smartride may be a reliable plug in of your driving, but Nationwide is unethical in their offering up to 40% discount and probably never give it. My husband and I both put these in our vehicles to get better rates. We started the term mid-term policy which made us have to have them in MUCH MUCH longer than we had anticipated as X number of days has to fall in the policy term and Nationwide only offers 6 month term policies. (so they can raise... Read more

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They like to take out,"Company," Life Insurance Policies on people that have information in their databases, regardless of consumers being participating members for said policies and run up the bills by taking out loans in their name, and charging the so-called,"Consumers," (again, doesn't matter if they're participating members, or not) for these illegitimate loans and bills. They have stated multiple times that they do not need verification... Read more

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I called on Saturday (05/21/2016) to cancel my auto policy (5345V760530), with nationwide insurance, was sent a form through email and my contract with you should have ended, but to my uttermost surprise, I got a bank alert for premium deduction, as well as $35 overdraft fee (because I did not fund that account for that bill). I called back today, (05/25/2016) and your agent I spoke with told me that I was charged because the bill had been sent... Read more

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very awful service. Terrible insurance company. I have called them more than 5 times in two years for different issues without satisfactory resolution at any point in time. They have the worst customer service, worst service and a lot of hidden charges. It not advisable to use this insurance service at all, as what you will experience would be nothing short of disappointment. The worst part is the supervisor getting back are more disrespectful... Read more

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If you have NATIONWIDE INSURANCE, be aware of what Nationwide insurance companies are doing. I have had Nationwide Insurance on my home and business for many years. In January, I filed a claim for water damage at my home caused by a door that was damaged in a storm. Nationwide Insurance has fought harder to not pay my claim and to not take care of their clients, sad fact they just don't care. Their famous logo "Nationwide is on your side", is so... Read more

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