Nationwide Insurance Complaints and Reviews

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  • Customers like
    • Being covered but not the increase1
  • Customers don't like
    • Poor customer service2
    • False quote2
    • Smartride progam1

NW smart ride is a scam!!! My wife had no nighttime driving no fast acceleration and only 2 hard brakes with average miles. Her discount, 7%!!!! Add comment

  • Jul 24
  • Auto Insurance
  • Nationwide Auto Insurance
  • 30
  • REVIEW RATING 3/5

Nationwide is A Joke! Don't by into the hype!Nationwide not a great value at all! Very disappointed with my experience! Those commericials they are pushing are lies...all lies...they are not on your side and they don't put you first!!! Trust the reviews. I wish I had of searched their history before! I am leaving them for sure....Left me holding the bag, had to recover my own accident report,... Read more

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  • Jul 23
  • Auto Insurance
  • Pooler, Georgia
  • Smartride Device
  • 54
  • REVIEW RATING 4/5

I have the device on two cars for almost a year. The one vehicle had an almost perfect record so (surprise, surprise), in last few weeks the record locked out and then deleted, and now I am being sent a new device to start all over again. Called numerous times, emailed, and each time the situation got worse until this (including the whole record on this vehicle, Honda Ridgeline, wiped out). Time... Read more

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  • Jul 21
  • Auto Insurance
  • Urbanna, Virginia
  • Nationwide Auto Insurance
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I been with Nation Wide for a long time and so has my wife. Great driving records to boot. It seems our rates go up every year and for no good reason. Could someone explain to me why that happens? If not perhaps we should get our insurance else where. A hundred words is required. Are you just nuts or what? Who makes up this stuff? I didn't have a hundred words at first so it couldn't be... Read more

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  • Jul 07
  • Auto Insurance
  • Helotes, Texas
  • Nationwide Auto Insurance
  • 156
  • REVIEW RATING 4/5

Here is my experience with Nationwide smartride. In Dec 2014, our premium was $86.02 per month for 2 cars. We were told by Nationwide agent that we can save some more with smart ride, so we signed up. After we had the little plug in installed for about 5 month and the promised discount was 12% for first car and 15% for second car. So we were expecting the premium to go down. Instead the premium... Read more

Was this review helpful? 1 0

  • Jul 03
  • Auto Insurance
  • Fayetteville, North Carolina
  • Nationwide Auto Insurance Claims
  • 42
  • REVIEW RATING 3/5

If you have full coverage with nationwide ins. And your windshield is broken fix with your money don't claim with them. I did claim with them they repaired now I want quote with other ins company and its listed like accident because they paid for my repairs even I have full coverage on my car. Call them they said it's there policy and nothing they can do to remove from my record. Will never... Read more

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Called nationwide for roadside assistance and have been stranded for the last two hours. No call, no communication, no nothing. Add comment

  • Jun 12
  • Auto Insurance
  • Atlanta, Georgia
  • Insurance Policy
  • 89
  • REVIEW RATING 4/5

STAY AWAY FROM NATIONWIDE, THEY ARE VERY UNPROFESSIONAL OF ALL INSURANCE COMPANIES AVAILABLE. I WOULD RECOMMEND ANYONE BUT NATIONWIDE. FROM PAYING $155 A MONTH THEY CHANGED MY POLICY TO THE NEXT MONTH TO $401.38 A MONTH FOR ONE VEHICLE ON ONE PERSON WITH NO DUI NO TRAFFIC TICKETS AND 1 ACCIDENT. THAT IS RIDICULOUS AND OUTRAGEOUS. THEY WILL NEVER GET MY BUSINESS AGAIN AND I WILL CONTINUE TO TELL... Read more

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  • May 22
  • Auto Insurance
  • Washington, Missouri
  • Cancellation Policy
  • 1
  • 1
  • 84
  • REVIEW RATING 3/5

I requested an exclusion form from my Nationwide office while my son was in college (wasnt driving), she basically implied I was a bad parent for leaving him "exposed". ?? She told me the office might not approve it. She said I was settingy son up for struggle and he probably won't ever get a decent rate. I told her to cancel our policies and hung up. This is Nationwide! Think twice before... Read more

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  • Apr 06
  • Auto Insurance
  • Colorado Springs, Colorado
  • Smartride Device
  • 411
  • REVIEW RATING 5/5

I think everyone who has commented so far doesn't understand how the device works. I got a 23% discount and my wife got a 14% discount after completing the SmartRide program, which is a lot more than "not much." If it says you are excessively braking, then you're excessively braking. Data doesn't lie, but humans do especially when they have to interpret their own behaviors. I've designed products... Read more

Was this review helpful? 5 0

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