Nationwide Insurance Complaints and Reviews

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Nationwide Insurance
Main address: One Nationwide Plaza 43215–2220 Columbus OH
1-800-243-0924, 1-866-757-2720, ,
  • 87+1 mobile complaints
  • $160K claimed losses
  • $1.8K average
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  • 1 hour ago
  • Other
  • Insurance Practices

I called up to get a combined car and home owner insurance policy. Spent nearly 2 hours on the phone with the agent. He asked MANY questions and sent the info to the "underwriters" for approval. He then set me up for monthly automatic withdrawals for the payments, saying I had been approved. He said the only thing I needed to do was to prove that I had an alarm system on my house. He said he... Read more

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  • Jul 23
  • Auto Insurance
  • Auto Insurance Refusal
  • 17

This is public record and can be found on the BBB website. My goal is to inform the public of Nationwide's unethical practices. Be careful out there people! Be careful with your response to their questions. Do not consent to a tape recorded interview without a lawyer! I am rejecting this response because: The Nationwide response is a lie. From the beginning, I have been very open and honest about... Read more

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  • Jul 11
  • Auto Insurance
  • Information Request
  • 14

I received a letter from Nationwide requesting information on the drivers in my household. I called the company and spoke to an agent she advised me to email her the information, I went ahead and submitted the information. I called the company and they said my insurance was cancelled because I didn't submit the documents. I called several times where someone requested and investigation, the agent... Read more

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  • Jun 18
  • Real Estate
  • Fort Worth, Texas
  • Homeowners Insurance
  • 29

I purchased a home in January of 2003 to which foundation work had already been completed prior to my home purchase. Nationwide agreed to insure the property after assessing the home and requesting the foundation repair documentation. I have been a customer for over a decade and over that time Nationwide has raised premiums without discussing the matter with me. Someone even entered my backyard... Read more

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  • Jun 13
  • Real Estate
  • Homeowners Insurance
  • 17

RECENTLY I HAD THE NEED TO PURCHASE HOMEOWNERS INSURANCE FOR A NEW HOME PURCHASE. THE MORTGAGE QUALIFICATION WAS NO ISSUE. BEING A FRUGAL BUYER I SHOPPED SEVERAL COMPANIES FOR INSURANCE. NOBODY HAD ANY PROBLEMS EXCEPT NATIONWIDE. MY CREDIT SCORE IS IN THE 690'S AND I WAS TOLD THAT I DIDN'T QUALIFY FOR INSURANCE WITH THIS COMPANY...I AM IN THE AUTOMOBILE BUSINESS (F&I) AND SEE ALL... Read more

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  • Jun 12
  • Property Insurance
  • Homeowners Insurace
  • 34

My mother-in-law has Nationwide property insurance. She was being overcharged and someone in the office looked at her policy and made corrections and lowered her premium. When her agent found out, she threw a tantrum and tried to get my mother-in-law to pay more. That agent has left and now there is a new agent. Recently, a letter came telling her that she was qualified for a discount. Her... Read more

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Terrible customer service!! Employee ID BAVGHK2 Christina was the worst rep ive EVER spokenbto. Disgusted with her attempt at customer service and that helped me make the decision very easily to switch to their competitor! Dont use Nationwide!!! Add comment

  • Apr 11
  • Auto Insurance
  • Car Insurance
  • 34

I was in the market looking for a new auto insurance company ( i know they all suck) well anyways after of already getting quotes from two prior companies i was semi used to the getting a quote process but there process was completely different they told me my insurance was going to be higher because the people i lived with had to be on the coverage which was not a factor on any of the other... Read more

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  • Feb 26
  • Property Insurance
  • Morris, Alabama
  • Propert Insurance
  • 79

My parents had an elite policy for over 10 years and never filed a claim. Nationwide promptly cancelled the policy even though it had renewed in January. The fire occurred on May 5, 2013. They tried to prove my 80 year old dad was an arsonist. He died trying to put out the fire. He had made it to the kitchen and the water was running in the sink. They refused to pay for water damage to the... Read more

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  • Jan 04
  • Service Centers and Customer Services
  • Rental Insurance
  • 41

Received a call from a male agent at the Renae Rowland agency in Clinton SC zip code 29325 as a friendly reminder that my rental insurance was due by the 5th of January and that was the day it would cancel. He informed me that it was going to be $29.60. I called back on the 4th and informed the rep Jazlyn (probably spelled wrong) that i wanted to make the payment. She then informed me it was $45... Read more

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